Official jili44 Documents

Jili44 Privacy Policy — Personal Data Protection Transparent & Secure for Malaysian Members

At jili44, your privacy is not just a formality — it is a genuine commitment we uphold every day. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform. Please read it carefully so you fully understand your rights.

Last Updated: 1 January 2026 | Applicable to all Malaysian members
256-bit SSL

All data fully encrypted

No Data Sales

Your data is not sold to anyone

Full Control

You can request deletion of your data

Independently Audited

Security systems reviewed regularly

Jili44's Six Privacy Commitments to You

The data protection principles we uphold without exception for every member

256-bit SSL Encryption at All Times

Every piece of information you submit to the jili44 platform — from registration details and phone numbers to Touch 'n Go eWallet or GrabPay transactions — is encrypted using industry-standard 256-bit SSL technology before it travels across the internet. No third party can intercept your data.

Your Data Is Never Sold

Jili44 does not sell, rent, or commercialise members' personal data to any third party under any circumstances. Your information belongs to you, and we have fully respected the trust you place in us from the very first day you registered.

Full Control in Your Hands

As a jili44 member, you have the right to access your personal data, request corrections if anything is inaccurate, and in certain circumstances, request that your data be removed from our systems. Contact support@jili44.biz at any time to exercise these rights.

Secure & Limited Data Storage

Jili44 members' personal data is stored on servers protected by layered firewalls, strict access controls, and round-the-clock security monitoring. Only specifically authorised personnel may access member data, and every instance of access is logged for audit purposes.

Marketing Communications Opt-Out Options

Jili44 sends promotional and bonus notifications to members via email and SMS. If you prefer not to receive these marketing communications, you can opt out at any time through your account settings or by contacting jili44 support — no hassle involved.

Policy Updated Regularly

The jili44 Privacy Policy is reviewed and updated periodically to reflect changes in industry practices, legal requirements, or platform enhancements. Members will be notified of any material changes via their registered email or in-platform notification before the changes take effect.

1

Introduction & Scope of This Policy

This Privacy Policy is published by jili44, an online casino and Sports Betting platform operating at https://jili44.biz. This document sets out in detail how we collect, process, use, store, and in certain circumstances, disclose your personal information as a member or user of our platform.

Jili44 understands that trust is the foundation of our relationship with every member. You have entrusted us with your personal information, and it is our responsibility to ensure that information is protected as comprehensively as possible. This policy is written in English so that it is clear and accessible to all our members across Malaysia — from Johor Bahru to Kota Kinabalu, from Kuala Lumpur to Kuching.

By registering a jili44 account or continuing to use our platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, we advise you not to use jili44's services.

Note: This Privacy Policy is to be read together with Terms & Conditions jili44. In the event of any conflict between the two documents regarding data protection, this Privacy Policy shall take precedence.
2

Personal Data We Collect

Jili44 collects member personal data through several methods — directly when you register or interact with the platform, and automatically through standard web technologies. The following is a detailed list of the types of data collected:

Data you provide directly:

  • Registration information: Full name, email address, Malaysian phone number, date of birth, and the password you chose when creating your jili44 account.
  • Identity verification (KYC) information: A copy of your Malaysian identity card (MyKad) or passport, a selfie for facial verification, and proof of address — collected only when required for the industry-standard account verification process.
  • Financial information: e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) or FPX banking account details (Maybank2u, CIMB Clicks) used for deposits and withdrawals at jili44. jili44 does not store full account numbers — only the minimum information required to process transactions.
  • Support communications: Live chat conversation history, emails sent to support@jili44.biz, and any other communications with the jili44 support team.

Automatically collected data:

  • Technical data: IP address, browser type and version, operating system, screen resolution, and device information used to access jili44.
  • Usage data: Pages visited, time spent on each section of the platform, login frequency, types of games played (slots, Live Casino, Sports Betting, badminton, MLBB e-sports, and others), and betting records.
  • Cookie data: Information stored via browser cookies for session purposes, language preferences, and platform analytics — explained in further detail in Section 7.
Data Type How It Is Collected Requirement
Name & Contact Registration form Mandatory
Malaysia Phone Number Registration & OTP Mandatory
Date of Birth Registration form Mandatory
KYC Document (MyKad) Upload document When required
e-Wallet / FPX Details Payment processing During transactions
IP Address & Device Data Automatic Security
Betting & Gameplay Records Automatically during gameplay Platform operations
3

How jili44 Uses Your Data

Jili44 uses member personal data only for purposes that are lawful, relevant, and no greater than what is necessary. The following are the primary purposes for which data is used:

  • Account management: Creating and managing your jili44 account, processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and maintaining complete and accurate transaction records.
  • Identity verification: Meeting Know Your Customer (KYC) requirements, which are standard practice in the financial and online betting industry to prevent fraud, money laundering, and access by underage individuals.
  • Customer service: Enabling jili44's support team to assist you more effectively whenever you reach out — whether via live chat, email, or WhatsApp. Your account and transaction history allows us to resolve issues more quickly.
  • Platform security: Detecting and preventing fraudulent activity, multi-account usage, collusion in poker and card table games, and any attempts to unfairly exploit jili44's bonus system.
  • Marketing communications: Sending you information about jili44's latest promotions, bonuses, and offers that may be of interest to you — based on your gaming preferences such as slots, live casino, football betting, badminton, cricket, or e-sports. You may opt out of these communications at any time.
  • Platform improvement: Analyzing aggregated (non-individual) usage data to understand how members use the jili44 platform, identify areas for improvement, and make data-driven decisions that enhance the experience for all members.
  • Legal compliance: Fulfilling any applicable legal or regulatory obligations, including retaining transaction records for the period required by law.
Data Minimisation Principle: jili44 only collects and uses data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant personal data beyond what is required to operate the platform.
4

Data Sharing with Third Parties

Jili44 does not sell or commercialise members' personal data to any third party. However, there are limited situations where we need to share your data with other parties to keep the platform running properly:

  • Payment service providers: The minimum transaction information required is shared with e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and FPX internet banking services (Maybank2u, CIMB Clicks) when processing your deposits and withdrawals. All these providers are bound by strict confidentiality agreements with jili44.
  • Game providers: Minimum username and gameplay records are shared with third-party casino game providers that supply slots and live casino games on the jili44 platform. This information is required to enable gameplay functionality and to resolve any technical disputes.
  • Technology service providers: Hosting providers, email services, and analytics tools used by jili44 may process some of your data in a technical capacity. All such providers are carefully vetted and bound by strict data protection requirements.
  • Legal authorities: jili44 will disclose member data to law enforcement agencies or relevant authorities when required to do so by law, court order, or in cases involving investigations into fraud and serious financial crime.
Privacy Guarantee: In all of the data-sharing situations described above, jili44 ensures that only the minimum necessary data is shared, and all recipient parties are bound by confidentiality and data protection obligations equivalent to or stricter than this policy.
5

Data Security at jili44

Protecting member personal data is jili44's foremost technical and operational priority. We continuously invest in security infrastructure to keep your data safe from an ever-evolving landscape of cyber threats.

  • Data encryption in transit: All communications between your browser or app and the jili44 platform are protected by 256-bit TLS/SSL encryption. This means data such as your login credentials, e-wallet details, and transaction records cannot be read by any party attempting to intercept those communications.
  • Data encryption at rest: Member passwords are stored in a hashed format that cannot be decrypted — meaning even in the event of a system breach, your original password cannot be retrieved. Sensitive financial information is also stored in encrypted form.
  • Layered access controls: Only specifically authorised jili44 staff may access member data, and every access requires identity verification. All access is recorded in audit logs that are reviewed on a regular basis.
  • 24/7 security monitoring: jili44's automated monitoring system detects unusual activity on member accounts — including login attempts from unrecognised locations or devices — and will automatically trigger an alert or block access.
  • Regular penetration testing: jili44 conducts regular security assessments, including penetration testing carried out by independent third parties, to identify and address any system vulnerabilities before they can be exploited.

Even with all these security measures in place, no system can guarantee 100% security in a digital environment. We therefore also encourage you to help protect your jili44 account by using a strong password, keeping your login credentials private, and reporting any suspicious activity to us promptly.

6

Data Retention & Deletion

Jili44 does not retain members' personal data for longer than is necessary for the purposes outlined in this policy. The principle of storage limitation is a core part of our approach to privacy:

  • Active account data: For as long as your jili44 account remains active, we retain all data associated with your account to ensure smooth service operation and accurate transaction records.
  • Data after account closure: After a jili44 account is closed at a member's request, personal data will be retained for the minimum period required by applicable law — typically 5 to 7 years for financial records — before being permanently deleted from our systems.
  • KYC data: Identity verification documents (MyKad copy, verification selfie) are retained for the same period as account records and deleted once the minimum legal retention period has expired.
  • Support communication logs: Conversation history with the jili44 support team is retained for 3 years from the date of interaction for reference and service improvement purposes.
  • Analytics data: Usage data collected for platform analytics purposes is stored in aggregated, non-personal form for a maximum of 2 years.
Deletion Request: You may request the deletion of your personal data from jili44's systems by contacting us at support@jili44.biz. Requests will be processed within 30 days, subject to any applicable legal data retention obligations.
7

Cookies & Tracking Technologies

Jili44 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:

You can control or block cookies through your browser settings. However, blocking essential cookies (session & authentication) will significantly affect the functionality of the jili44 platform and may prevent you from logging in or using certain platform features.

8

Your Rights Regarding Personal Data

As a jili44 member, you have specific rights regarding your personal data that we take seriously. These rights can be exercised at any time by contacting the jili44 support team:

9

Child Protection

Jili44 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

  • Age verification at registration: jili44's registration process requires a valid date of birth and Malaysian phone number verification. Any member found to have registered with a false date of birth to bypass age restrictions will have their account immediately closed.
  • Immediate data deletion: Should jili44 discover that personal data belonging to an individual under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data from all our systems without delay.
  • Parental responsibilities: jili44 encourages parents and guardians to monitor their children's online activity and make use of appropriate parental control software to prevent unauthorised access to online gambling platforms.
Immediate Reporting: If you suspect that someone under the age of 18 is using the jili44 platform, please contact us immediately at support@jili44.biz. We will investigate and take prompt action to protect the individual concerned.
10

Changes to This Privacy Policy

Jili44 reserves the right to modify this Privacy Policy at any time to reflect changes in industry practice, new legal requirements, or improvements to the way we handle data. The following are our commitments regarding policy changes:

  • Notice to members: For any material changes to how we collect or use data, jili44 will send a notification to your registered email address or display a prominent notice on the platform at least 14 days before the changes take effect.
  • Last updated: The last updated date of this Privacy Policy will always be displayed at the top of this document so you can easily see when it was last reviewed.
  • Ongoing consent: Your continued use of the jili44 platform after any Privacy Policy changes take effect will be considered your acceptance of the latest version of the policy.
  • Archived version: jili44 retains previous versions of this Privacy Policy for reference. If you would like a copy of an earlier version, please contact us at support@jili44.biz.
11

How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili44 handles your personal data, we encourage you to reach out to us through any of the following channels:

  • Email: Send your privacy enquiries to support@jili44.biz. Please mark the email subject as "Privacy Policy Enquiry" to ensure it reaches the right team. All enquiries will be responded to within 72 business hours.
  • Live chat: Use the live chat feature on the jili44 platform for general privacy-related enquiries. The jili44 support team operates 24 hours a day, 7 days a week and is fully proficient in Malay.

For formal requests relating to data rights (access, correction, deletion, or restriction of processing), please submit a written request to the email address above, including your full name, registered email address, and details of your request. jili44 will process the request within 30 calendar days.

Contact the jili44 Privacy Team: support@jili44.biz — we are committed to addressing every privacy-related enquiry with transparency and honesty. Your trust is our most valued asset.

Your Rights as a jili44 Member

Full control of your personal data is in your hands — exercise these rights at any time

Right to Access Data

You have the right to request a copy of all personal data jili44 holds about you. We will provide a complete report within 30 days of receiving your request.

Right to Data Correction

If you find that any personal information jili44 holds about you is inaccurate or outdated, you have the right to request an immediate correction. We will update the data within 14 days.

Right to Data Deletion

In certain circumstances, you have the right to request the deletion of your personal data from jili44's systems. This right is subject to any applicable legal retention obligations for financial records.

Right to Restriction of Processing

You may request to restrict how jili44 uses your data in certain circumstances — for example, while a dispute regarding data accuracy or the appropriateness of processing is being investigated.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) so that you can transfer it to another service should you choose to do so.

Right to Object to Marketing

You can stop receiving marketing communications from jili44 at any time — via the unsubscribe link in any email, through your account settings, or by contacting our support team directly.

To exercise any of the rights above, please contact us at support@jili44.biz stating the right you wish to exercise and your jili44 account details.

Jili44's Commitment to Malaysian Members' Privacy

Privacy matters to Malaysians, and jili44 fully understands why. In today's digital age, our personal data — from phone numbers to financial transaction records — holds significant value, and the risk of misuse continues to grow. As a platform managing the accounts and financial transactions of hundreds of thousands of members, jili44's responsibility to protect each member's privacy goes beyond a legal obligation — it is a matter of trust built over many years, and one we do not take lightly.

When you register a jili44 account and deposit funds via Touch 'n Go eWallet or GrabPay to bet on Malaysia Super League matches or Lee Zii Jia badminton games, you are entrusting jili44 not only with your money, but also with your personal information. We honour that trust through continuous investment in best-in-class security infrastructure — 256-bit SSL encryption, real-time threat detection, layered access controls, and regular independent security testing. This is not marketing rhetoric; it is a measurable, auditable technical investment.

One thing we want to make absolutely clear is that jili44 has never sold, and will never sell, our members' personal data to any third party for commercial purposes. We understand that the digital advertising industry relies heavily on user data, and that some platforms monetise their users' data as an additional revenue stream. jili44 does not operate that way. Our revenue comes from legitimate platform operations, not from selling our members' data. This is a line we will not cross, no matter what.

We also want you to be aware of your rights regarding your personal data. Many internet users in Malaysia are unaware that they have the right to request a copy of all data a platform holds about them, the right to request deletion of that data under certain circumstances, and the right to object to how their data is used for marketing purposes. At jili44, all of these rights are easy to exercise — simply send us an email at support@jili44.biz and let us know which right you wish to invoke. We are committed to handling every request transparently and within a reasonable timeframe.

Another aspect we want to highlight is how jili44 handles members' financial data. When you make a deposit via DuitNow or withdraw winnings to your Boost account, those transactions involve highly sensitive financial information. jili44 applies a "tokenisation" approach whereby your e-wallet or banking account details are never stored as plain text in our systems — instead, they are replaced with a unique token that can only be used in conjunction with the relevant payment system. This means that even in the unlikely scenario where our systems were accessed without authorisation, an attacker would not be able to directly misuse your e-wallet or banking account details.

Finally, we want to emphasise that this Privacy Policy is a living document — it will continue to be updated in line with technological developments, legal changes, and the evolution of industry practices. Whenever we make significant changes, we will proactively notify you via email or a platform notification. jili44 believes that an informed member is an empowered member, and we want every jili44 member in Malaysia to have a clear understanding of how their data is managed at all times.

Your Data Is Safe at jili44 – Register with Complete Confidence

256-bit SSL encryption, no data sales, 24/7 support in English — your privacy is our priority

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Privacy & Responsible Betting at jili44

Personal data protection and responsible gambling are two sides of the same coin at jili44. Your data — including betting records and usage patterns — is never shared with advertisers or used to target you with promotions that could encourage unhealthy gambling habits. Instead, jili44 uses internal data analytics ethically to identify members who may need support, proactively offering responsible gambling assistance. We are equally committed to your privacy and your gambling well-being.

Frequently Asked Questions About jili44's Privacy Policy

Clear answers to the most frequently asked privacy concerns

No. jili44 does not share members' personal data with advertising companies, data brokers, or any commercial third parties for external marketing purposes. Your data is only shared with service providers directly involved in the operation of our platform — such as payment providers (Touch 'n Go, GrabPay, DuitNow, and others) and game providers — and all such parties are bound by strict confidentiality agreements with jili44.

Yes, you may request the deletion of your personal data from jili44's systems by emailing support@jili44.biz. However, full deletion may not be possible for all data due to certain legal obligations — for example, financial transaction records may need to be retained for 5 to 7 years in accordance with applicable legal requirements in Malaysia. jili44 will clearly inform you which data can be deleted immediately and which must be retained for the legally required period before deletion.

Yes. jili44 uses tokenisation technology to handle financial details — this means your full e-wallet account number (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) or FPX account details (Maybank2u, CIMB Clicks) are never stored in plain text in our systems. Instead, that information is replaced with a unique token that only functions within the relevant payment system. All communications between the jili44 platform and payment providers are also protected by 256-bit SSL encryption at all times.

You can stop receiving promotional emails from jili44 in several ways: (1) Click the "Unsubscribe" link found at the bottom of any promotional email we send. (2) Log in to your jili44 account, go to notification settings, and disable the marketing email option. (3) Contact the jili44 support team via live chat or email at support@jili44.biz and request to be removed from the promotional email list. Requests will be processed within 5 business days.

After your jili44 account is closed — whether at your request or for any other reason — your personal data is not deleted immediately. Financial and account records are retained for the minimum period required by law (typically 5 to 7 years for financial records) before being permanently deleted. During this retention period, your data will not be used for marketing purposes and access to it is restricted to only the staff who need it. Once the retention period has elapsed, all data is permanently deleted from all jili44 systems.

Your betting records on jili44 — including the types of sports you wager on (football, badminton, MLBB e-sports, and others), bet amounts, and frequency of play — are used for three main purposes: (1) To accurately process and settle your bets. (2) To meet legal record-keeping requirements. (3) As part of jili44's responsible betting system to identify patterns that may indicate a gambling problem. This data is not sold to third parties and is not used for advertising profiling by any external party.

Play at jili44 Safely & With Confidence

Your personal data is protected by 256-bit SSL encryption and a strict privacy policy. jili44 does not sell your data, share it with advertisers, or use it without your consent — you remain in full control of your information at all times. Register today with complete peace of mind.

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